Privacy Policy
MarvelX AI B.V. (“MarvelX”, “we”, “our”, or “us”) is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal data when you use our website and services.
Topics covered:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
MarvelX may collect the following data:
Personal identification information (e.g., name, email address, phone number)
Billing and payment information
Account and login details
Information you voluntarily provide (e.g., surveys, feedback)
Data required to access and use our services
Cookies and usage data (see section on cookies)
How do we collect your data?
You directly provide MarvelX with most of the data we collect. We collect data and process data when you:
Register or sign up for our services
Fill in a form or contact us
Provide feedback or support requests
Use our website (via cookies and similar technologies)
We may also receive your data from:
Third parties engaged to provide services on our behalf
Partners or platforms with whom we collaborate
How will we use your data?
MarvelX collects your data so that we can:
Provide and manage our services
Communicate with you about your account or our offerings
Maintain security and prevent unauthorized access
Improve and personalize your experience
Comply with legal obligations
MarvelX may process anonymized and aggregated data for internal research purposes, but we will never use personal or sensitive data for purposes beyond the agreed use case(s) without your explicit consent.
How do we store your data?
MarvelX securely stores your data at our facilities or those of trusted third-party providers within the European Economic Area (EEA). We use reasonable administrative, technical, and physical safeguards to protect your personal data.
We retain personal data only as long as necessary to fulfill the purposes we collected it for, including legal or accounting requirements. Once your data is no longer needed, we securely delete or anonymize it.
Marketing
MarvelX may contact you with information about our services that we think you may like.
If you have agreed to receive marketing, you may opt out at any time. You have the right to stop us from contacting you for marketing purposes or from sharing your data with partners for such purposes.
To opt out, simply click “unsubscribe” in any of our emails or contact us directly.
What are your data protection rights?
MarvelX would like to ensure you are fully aware of all your data protection rights. Every user is entitled to:
Access – You can request copies of your personal data.
Rectification – You can request correction of inaccurate data.
Erasure – You can request the deletion of your data under certain conditions.
Restrict Processing – You can request limitation of how we use your data.
Object to Processing – You can object to us processing your data under certain conditions.
Data Portability – You can request transfer of your data to another organization.
If you make a request, we have one month to respond. To exercise your rights, please contact us using the details below.
What are cookies?
Cookies are small text files placed on your device to collect standard internet log and visitor behavior information. When you visit our website, we may collect data from you automatically via cookies or similar technology.
For more information, visit allaboutcookies.org.
How do we use cookies?
MarvelX uses cookies to:
Keep you signed in
Understand how you use our website
Improve your browsing experience
What types of cookies do we use?
Functionality cookies – To remember preferences like language or location
Analytics cookies – To understand website performance and improve usability
How to manage your cookies
You can set your browser not to accept cookies, and you can remove cookies from your browser. However, some website features may not function properly as a result.
Privacy policies of other websites
Our website may contain links to other websites. Our privacy policy applies only to our website. If you click on a link to another site, you should read their privacy policy.
Changes to our privacy policy
MarvelX reviews and updates this privacy policy regularly. This version was last updated on 9 July 2025.
How to contact us
If you have any questions about MarvelX’s privacy policy or the data we hold on you, or if you would like to exercise one of your data protection rights, please contact us:
Email: privacy@marvelx.ai
Address: MarvelX AI B.V., Haarlemmerweg 1134, 1014 BL, Amsterdam, The Netherlands
How to contact the appropriate authorities
Should you wish to report a complaint or feel that MarvelX has not addressed your concern in a satisfactory manner, you may contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
